Privacy Policy

We collect information you voluntarily provide when using our contact form, including your name, email address, phone number, company name, and the nature of your inquiry. We do not collect personal information through passive tracking beyond standard web server logs (IP address, browser type, referring page, and date/time of visit), which are used solely for site administration and security purposes.

Information submitted through our contact form is used exclusively to respond to your inquiry, provide requested information about our engineering services, and follow up on potential project engagements. We do not use your information for unsolicited marketing communications. We may retain your contact details to maintain a record of our correspondence and to facilitate future project discussions at your request.

RDI Controls, LLC does not sell, trade, rent, or otherwise transfer your personal information to third parties. We do not share your information with marketing partners or data brokers. We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of RDI Controls, LLC, our clients, or others.

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies will not affect your ability to use the informational content of this site, though some interactive features may be limited.

Our website contains links to third-party sites, including our technology partners such as Opto22. This Privacy Policy applies only to rdicontrols.com. We are not responsible for the privacy practices of external websites and encourage you to review the privacy policies of any third-party sites you visit.

We implement reasonable technical and organizational measures to protect the information you submit against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We retain contact form submissions and related correspondence for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you would like your information removed from our records, please contact us directly and we will honor your request within a reasonable timeframe.

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information where we have no legitimate business reason to retain it. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our website and services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Allegheny County, Pennsylvania.

RDI Controls, LLC reserves the right to update this Privacy Policy at any time. Changes are effective immediately upon posting to the website. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the site following any changes constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected] or by phone at 724-334-8856. RDI Controls, LLC — Pittsburgh, PA.